Shipping & Returns

Shipping: We sell & ship worldwide to all countries. All items online status say "in stock" however this may be incorrect as we do sales outside of our online shop. If items are in stock items will be shipped next day. Please allow 1-3 working days (in stock items) for australia orders and 4 to 10 days for international orders.

Refunds: Please make your choice carefully when purchasing from our website as there are no refunds simply for change of mind or a mistake in an order made by a customer. If you believe you have been sent the wrong product, i.e. the product you were sent was not what you ordered please contact us asap so we can fix the problem.

Warranties: There are no refunds for any purchases made on Fiddle Australia on strings and accesseries. However Incredibow and a few other items have warranties which will say so on their product page. Most string manufacturers provide no warranty, so to keep are prices the best in australia we to can't carry a warranty on the strings we sell.

Remember, if there is any questions you would like to ask us before buying please do not hesitate to contact us, we're friendly people :)

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